Contact information
Contact Information
Have a question or need help with your order? We’re here for you.
The best way to reach us is by email or through our website chat.
Email:
rachel@ziggybars.com
Website Chat:
Use the chat (Shopify Inbox) on our website for quick questions—we’ll get back to you as soon as possible.
Response Time
We do our best to respond to all messages within 1–2 business days.
During busy times, it may take a little longer—but we’ll always get back to you.
Before Reaching Out
For faster help, please include:
- Your order number (if applicable)
- A brief description of your question or issue
Last updated: March 2026